Privacy Policy
Effective Date: August 17, 2024
EnergyIQ (“we,” “our,” or “us”) is committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, interact with our services, or communicate with us. Please take a moment to review our practices and contact us with any questions.
1. Information We Collect
We collect various types of information from visitors to our website and users of our services. This includes:
- Personal Information: Information that identifies you, such as your name, email address, phone number, job title, company name, and mailing address, when you voluntarily submit these details through forms or other communications.
- Usage Data: Information about how you use and interact with our website, including IP addresses, browser type, device information, pages visited, and time spent on each page. We use cookies and similar tracking technologies to collect this data.
- Transactional Information: When you engage in business with us (e.g., by purchasing services), we may collect payment information and other related details necessary to complete transactions.
2. How We Use Your Information
We use the collected data for various purposes, including but not limited to:
- Providing and improving our products and services.
- Responding to inquiries or requests made through our contact forms or support systems.
- Personalizing your experience on our website.
- Communicating with you regarding updates, promotions, or changes to our services.
- Analyzing website traffic and user behavior to enhance performance and functionality.
- Complying with legal obligations and protecting the security and integrity of our website.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your user experience. Cookies are small text files stored on your device that help us remember your preferences and gather aggregate data about site traffic and site interactions.
You can manage your cookie preferences through your browser settings. However, disabling cookies may impact the functionality of some features on our website.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We work with third-party service providers (e.g., hosting services, payment processors) who help us operate our business. These providers have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Obligations: We may disclose your information if required to comply with applicable laws, regulations, or legal processes.
5. Data Security
We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights under data protection laws, including:
- The right to access, correct, or delete your personal information.
- The right to restrict or object to certain types of processing.
- The right to data portability.
If you wish to exercise any of these rights, please contact us at [insert contact email or form].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites. Please review the privacy policies of any linked websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the page. Your continued use of our website after any changes signifies your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
